Yotpo: Loyalty & Rewards , 2,504 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
    2.1K
  • 12% of ratings are 4 stars
    300
  • 2% of ratings are 3 stars
    57
  • 1% of ratings are 2 stars
    22
  • 2% of ratings are 1 stars
    61
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

July 30, 2018

Pretty easy to get started with it.
I have had any traffic on my website so I can't say for the actual reward program but I like the campaign options =)

Gribulle
France
Almost 5 years using the app
February 25, 2019

poderia ser mais customizável, pop up de desconto funciona bem e gera o código correto. Bom app para retenção.

ORIBA
Brazil
Over 4 years using the app
April 7, 2016

I have only been using the app for two months or so. I have accumulated a few email addresses since that time. I can not give it a true assessment at this time but I can say that people are signing up for the program points. That is a good thing. I am going to continue to use it to build an email list.

Anthonys Emporium
United States
Over 4 years using the app
October 9, 2016

Swell is easy to set up and use. I do wish they offered more customization options (even for a fee) for users below gold level.

The Nookie
Canada
Over 4 years using the app
Edited October 28, 2017

It's quite powerful but some good features are restricted to expensive paid plans. Newsletter signup does NOT trigger Mailchimps double opt in so potentially letting 1000's of bots register to your newsletter so I had to disable this function. Update: the support has been helpful.

New Loops
United Kingdom
Over 4 years using the app
April 18, 2016

Our team uses Swell Rewards for all products sold on our online store. Its a great application to introduce a new company to the referral rewards systems. It is limited in its free version but I am told that the pro account allows for deeper customization of the account holder dashboard. It would be great to have a future update where both in store and online purchases can benefit from Swell Loyalty rewards for consolidated for multiple store locations. Also the customization process is fairly tedious which can be a pain but allows for different types of plans in one mix. Overall Swell Rewards is a good platform to get your loyalty rewards program off the ground.

Barwis25
United States
About 4 years using the app
July 8, 2016

Simple to setup and use with useful tutorial videos.. I just hope it helps build my business now :)

Ocr Bears
United Kingdom
About 4 years using the app
July 25, 2016

Just getting started with Swell and it looks like a winner.

Bestwireless
United States
About 4 years using the app
Edited August 18, 2021

The reports are not currently working so we still have to request it from your support team. Thankful however for a very responsive support team but it would be better if we can extract it on ourselves so we don't have to bother/trouble anyone.

LEGO® Certified Store (Bricks World)
Singapore
About 4 years using the app
January 30, 2017

GREAT APP, KINDA WORKS WITH BULK DISCOUNTS
LET'S DISCOVER HOW IT WILL IMPACT ON SALES

Babyjox
Egypt
Almost 4 years using the app
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