Reviews (2,580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.
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The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.
Vergian B was super helpful and solved my problem in moments. Thank you!
We appreciate your feedback, thank you!
Fantastic customer service. Helped me right away!
Thank you for sharing your thoughts with us!
Thanks John B for your help! Fast and efficient and clear with direction
Thanks for your feedback, we really appreciate it.
I’ve had an outstanding experience working with Gabriel S at Yotpo. He’s been incredibly helpful and proactive in assisting me with setting up our referral program. His knowledge and expertise made the process seamless, and he provided clear guidance every step of the way.
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Super happy with the platform, support, and all-around experience with Yotpo Loyalty and Rewards.
John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!
John B. with support was great and quickly helped me solve my problem.