Reviews (2,508)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly setup and customization, which enhances customer experience and boosts sales. Features like the rewards bar and referral widget, along with seamless integration with platforms like Shopify and Klaviyo, are highly valued. The app's customer support, including 24/7 chat, is praised for its efficiency. It's recommended for businesses wanting to start or improve their loyalty programs, with email reminders for points earning and redemption. Some merchants also reported a smooth migration process from other systems.
Refine
-
By rating
It works great. I did need some help setting things up, but Ruzsel John N assisted me well!
We appreciate your feedback, thank you!
Rhenant was SO helpful adding something to my website quickly when I couldn't figure it out on my own. Would highly recommend this app and the customer service team!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
This is a great app especially after they have added the customizable features. Customer support is great, I was helped by Gabriel S today and he went above and beyond to assist me with my queries.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
So far so good
Thanks for your feedback, we really appreciate it.
This app makes it easy to engage with your customers and offer them rewards. You can get up and running from no Loyalty Rewards program to a fairly sophisticated program complete with a landing page and referral pop up in a breeze. Moreover, technical support is readily available. I had an issue with setting up my outgoing referral share emails to a customized email body. Gabriel was able to quickly get on a call with me, diagnose the issue (a setting I needed to toggle on), then test the emails with me. All on screen share. As a bonus, he showed me how to quickly set up a new page on my Shopify app that I could use as a referrals only landing page for calling up in a pop-up at checkout.
Sweet. I'm excited about how my customers will respond.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Great app.
I've installed both the "rewards bar" and the referral widget. Really a great way to engage costumers and the overall LTV. Just got off the chat with Gabriel at their support chat with an issue I was having with the rewards bar. Gabriel helped me right away.
Would really recommend this app to other e-commerce that would like to start their LTV journey.
We appreciate your feedback, thank you!
Arven was a great help in fixing the app to load correctly on my page.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Cela fait deux jours que je contacte l'assistance Yotpo et que Gabriel me répond pour m'aider sur mes différentes questions.
Il est efficace, rapide et très agréable ! Je suis ravie :)
Thank you for writing a review — we value your feedback.
I had a small issue that needed fixing and Gabriel was able to help me right away. Great app and support team, highly recommended!
Thanks for your feedback, we really appreciate it.
Amazing customer service! Love the app.
Thank you for writing a review — we value your feedback.