Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.
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Gabriel S on the chat support line was incredibly helpful. He was able to get some things live on our site that helped us launch.
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
The app had some issues, but John B. was quick to help. Great service!
We appreciate your feedback, thank you!
Wynn N was a great help. Even though my case was complicated, they provided me with wonderful assistance and guidance :)
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Vergian B was super helpful and solved my problem in moments. Thank you!
We appreciate your feedback, thank you!
Fantastic customer service. Helped me right away!
Thank you for sharing your thoughts with us!
This company is terrible. I switched back to the free plan and I was still charged, when asking to speak to someone the chat wouldn't assist me and then the chat closed down on me.
Vergian B. was quick to respond and efficient. Great help. Thank you
Gabriel was very friendly! Helped me right away with the request I had.
Thank you for sharing your thoughts with us!
Thanks John B for your help! Fast and efficient and clear with direction
Thanks for your feedback, we really appreciate it.