Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

January 17, 2017

Cant wait to see how much my customers are going to love this feature!

Www Trendifashionsboutique Com
United States
About 4 years using the app
April 9, 2018

Swell is just....swell...much easier to use than their competitor sweettooth.

Geeky apparel store:

https://threadiverseapparel.com/

Threadiverse
United States
About 4 years using the app
June 4, 2023

Have been using this app for a fair time now, it works well and has great functionality. The support is also top notch, if you have an issue they will go above and beyond to help sort it out.

Bonsai-En
Australia
About 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

September 5, 2023

Excellent customer service! App definitely helps gain and retain customers.

Shining Light Dolls
United States
About 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.

July 16, 2016

Having an app that allows a new e-business to try it until we grow is incredibly helpful to our business.

Bepurebeauty
United States
About 4 years using the app
July 2, 2016

This is the best customer loyalty program app I've seen!

The Cqc Boutique
United States
About 4 years using the app
March 31, 2021

I love this app! it really helps with customer loyalty Also the support from the yotpo team is A1!! They're very helpful and respond quickly to the live chat

Lee Rickie Collection
United States
About 4 years using the app
March 20, 2016

The customer support rep (Josh) answered very quickly and was extremely helpful.

Jareds Probiotics
United States
About 4 years using the app
November 4, 2016

Haven't launched my program yet but have found it super easy to set up so far and the support has been great.

Boho Soul Bikinis
Canada
About 4 years using the app
Edited February 28, 2020

the support team is very very helpful and usually respond within an hour or so. they were able to help us set up a referral program that is a bit more complex than others. highly recommend!

FEW MODA
United States
About 4 years using the app