Reviews (2,597)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

Edited June 6, 2023

Edilyn was very communicative and helped us solve issues with our emails. In general, support is very easy to get a hold of, and wait times are short, which is super helpful!

BabyRx
United States
13 days using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

September 14, 2017

only just joined but enjoying it so far

The Ultimate Online Gift Shop
United Kingdom
13 days using the app
May 25, 2016

Swell is so easy to set up and works like a charm.

Nanai Australia
Australia
13 days using the app
May 19, 2017

Just installed it and already seeing the potentials of this software
Love it!!!

Edfragrancesus
United States
13 days using the app
August 30, 2016

Swell is easy to use and such a great addition to the site! People love a rewards system and we love return customers! It's a perfect match!

Teddy Mac Boutique
Australia
12 days using the app
December 22, 2017

I would recommend this app to others!

Gadget Hauz
Philippines
12 days using the app
May 5, 2016

Swell is an amazing platform for customer referral/reward programs. I dislike when companies charge you to use certain features, which is why "free up to 100 orders/month" is absolutely amazing! Thanks, guys!

Druzy Darling
United States
12 days using the app
Edited September 25, 2016

Great app!
Aluxea.com
Unisex Accessories and Gifts for Him and Her.

Aluxea Iconic Goods
Singapore
12 days using the app
June 30, 2017

looking forward to seeing if it brings results

Black Ink Creative Shop
Canada
7 months using the app
August 23, 2016

So easy to set up, translate, customize....so happy to have this app. Thank you Swell team.

Mibutika
Colombia
12 days using the app