Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

June 29, 2016

Looking forward to using this app! I LOVE that there is a phone number and an email for quick customer service. I am not super tech savvy so highly accessible customer service is super important to me!

Marys First Store
United States
About 2 hours using the app
January 19, 2016

Great Customer Service, josh was awesome helped us throughout with any questions. So simple to use we was up and running within 5 mins. look forward to our customers using swell rewards!

Wessonco
United States
About 2 hours using the app
December 20, 2016

Seems like a very powerful tool even at the free level. Great customization and ability to set parameters for a custom reward program.

Limitrade
United States
About 2 hours using the app
January 5, 2023

Great help from Angelo - he worked out all the kinks in this app for my store.

I would definitely use and recommend this app to others

Smart Sales Australia
Australia
About 2 hours using the app
June 11, 2016

We are a personalized gift store that sells mainly groomsmen gifts, wedding party gifts, and personalized flasks, as well as custom knives. We love this app because it lets us provide our customers with great value!

The Personalized Gift Co
United States
About 2 hours using the app
May 5, 2017

Very easy to use and solved a lot of problems I had with my theme. Ex. My newsletter signup was in the footer.

Balancebykathleenwjudgemd
United States
About 2 hours using the app
January 9, 2016

Love this app, easy to set up and understand, the best thing is customers can see the earn reward bar everywhere. Very nice !

The only thing needs to improve, maybe is the referal link could be our company name instead of Swell.

Aquarius Brand
United States
About 2 hours using the app
August 6, 2018

Very easy to use. Very helpful. I nedd to learn more. But it looks like the final solution.

Pistachio Monkey
Italy
About 2 hours using the app
April 19, 2016

Really like this app, it's been very useful to our store

Yula Clothing
United Kingdom
About 1 hour using the app
Edited March 17, 2019

Giving review before usage. Don't know apps but this is last step for using it. Thank you. Hope it will better app. Also it is not allowing to give less than 4 star which is not good. They want recognition even before usage..

HackMyStyle
India
About 1 hour using the app