Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

September 22, 2022

Maria Dis great! She is professional and was able to provide swift adequate help for my question and or request.

Steel Supplements
United States
About 4 years using the app
March 22, 2016

Love this app. Very easy to set up and customise! My customers love being rewarded for spending money. Had the app for about a month and a half now and would definitely recommend it.

Elnique
United Kingdom
Almost 4 years using the app
April 6, 2016

Great marketing strategy to get your fan base involved and feel like they are apart of the business!

Above Royalty Clothign
United States
Almost 4 years using the app
June 2, 2021

Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!

StackedSkincare
United States
Almost 4 years using the app
August 17, 2017

Swell has helped us increase customer loyalty and retention. We love it!

The Bronx Brand
United States
Almost 4 years using the app
February 15, 2023

Brilliant support when needed getting us set up. Can't wait to start using it and hopefully see some good results.

Hicks & Brown
United Kingdom
Almost 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.

June 11, 2016

Great so far! Easy to set up and adapt to your needs!!

Chinpum
Spain
Almost 4 years using the app
Edited November 8, 2016

Works great, just purchased the silver package to link up my yotpo review system!

Mikaela Beauty
Canada
Almost 4 years using the app
January 29, 2017

Great app for customer engagement.

Vicenzoleather
United States
Almost 4 years using the app
April 7, 2020

Great customer support! Rogelio with very helpful and knowledgeable. Quick to answer all of our questions as well as provide insight to allow us to better utilize the app.

Savannah Sevens Western Chic
United States
Almost 4 years using the app