Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

May 13, 2022

Yotpo loyalty & rewards has multiple ways to earn points, understandable interface and easy to set up. The customer service is always responsive and patient when I met problems in the process of setting, GREAT APP.

PureFit Nutrition
United States
8 days using the app
May 27, 2017

Very usefull application and easy to understand

Valutecweb
South Africa
8 days using the app
January 1, 2017

Really great suite of features to boost visitor action . I think the app could benefit from a more robust automated email marketing functionality it would avoid the need to use a yet a another app for that purpose and increase the value proposition of upgrading to the paid version. But it works as advertised.

Dealdepotapp
United States
4 months using the app
January 17, 2018

I think its a very good app.After getting more sell, I will send you thanks giving letter.

Latest Tech Store
Bangladesh
8 days using the app
May 6, 2018

Swell Rewards program has been a great incentive for repeat customers and referrals! Free option is fabulous! Thanks from opalorchidcoffee.com!

Opal Orchid
United States
8 days using the app
Edited May 25, 2016

We had a few hiccups with initial install due to a previous install that was removed. Josh and the team got it taken care of and now we can see first hand all the functions and flexibility SWELL has to offer our customers.

We are truly impressed with the amount of options SWELL provides over our existing rewards platform and are looking forward to implementing it as part of our new website. Definitely worth the wait :-)

K9 Nutra
United States
4 months using the app
September 7, 2021

I'm using this app to reward my customers. The app works great, there is a lot to customize in this app, also there are different kind of rewards that your customers can redeem and it's great. The support is very swift and accurate, almost immediately after I asked for help, I got it. Gret app, great customer service, recommend this app!

lizzetstore
Romania
8 days using the app
April 4, 2016

Just started using this app. It's free until they prove themselves, then there is a trial. It is worth a shot. Getting help growing your business is the best app out there.

Roaming Vine
United States
4 months using the app
Edited November 9, 2018

POOR support
I rate 1 star for now.
I have been contacting the support many times, but no response even with the Gold Plan.

Bit'z Kids
United States
7 months using the app
May 28, 2018

So far so good! Hoping to see an increase in traffic and sales soon with the help of this email.

Jac Amateur
United States
7 days using the app