Reviews (2,598)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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POOR support
I rate 1 star for now.
I have been contacting the support many times, but no response even with the Gold Plan.
So far so good! Hoping to see an increase in traffic and sales soon with the help of this email.
Works great, easy to use. User friendly design
so far does what I was looking for
I just launched my shop very recently so I can't say for sure what impact Swell will have on my store in the long run, but a few customers started collecting points by placing orders and sharing. The app pretty much does what it's supposed to do and works fine.
The only problem I have: My store's currency is JPY, and I have to give away ridiculous amounts of points to use the earn x points on purchase function. I can only give away points per 1 JPY, which is equal to about 1 cent. I would much rather give away 3 points per 100 JPY than 3 points per 1 JPY, but the app still works either way.
I´m using Swell App on my online store fabwedding.biz and it was easy to install and to manage.
Andreia Cruz
Fabwedding.biz
Best customization and looks good!
Awesome and Easy to use! I would recommend this to stores starting up.
Erwin John was super helpful! Great tech support! Will refer more customers to try this app. Amazing customer service!
Just started using swell and it's great! I love that I don't have to pay as a starting plan and can upgrade later, it really helps support the new start ups. Also, very easy to use and integrates the full loyalty program with emails and all. Love it :)