Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

April 27, 2017

need put the code automatically

Craft Lovers Inc
United States
4 months using the app
July 27, 2016

My new online shop can really benefit from this! I've recently installed this on my Shopify and I can't say how easy it is for me to set up! I really appreciate the free version every month if your total number of orders is under 100! Keep it going guys!

Thanks so much again for this app!

Closetd8
United States
7 days using the app
April 13, 2022

Yotpo is the BEST customer review and loyalty rewards platform. It fits in seamlessly to our shopify app, and the customer service is amazing. Thank you Jospeh C.

AEOS
United Kingdom
7 days using the app
July 28, 2018

Very easy to set up. I am very hopeful all will go well,

Sin City Productions
United States
7 days using the app
June 26, 2016

We just installed this app and we absolutely love it! We look forward to rewarding our clients for their support and loialty.

Kings Rush
United States
7 days using the app
May 13, 2016

I just started using SWELL and its been seamless to use and start a customer rewards program and create a raving fan community.

Master Your Health
United States
7 days using the app
December 23, 2017

goood apppp for me , thank for help...

Gifthousechannel
Vietnam
7 days using the app
December 19, 2023

They are probably the worst service out there that is quick to take your money but not provide the support for the services. I cancelled this service back in July and they keep on charging me. Charge me again and you will get a lawsuit!

Adventur•ish
United States
6 months using the app
Yotpo - L&R replied April 19, 2024

Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

April 14, 2023

The interface is a little clunky as is the support documentation, however, the customer service team are great and at your disposal should you need any guidance which is a real help.

Silverly
United Kingdom
4 months using the app
Yotpo - L&R replied December 20, 2023

Thanks for your feedback, we really appreciate it.

Edited June 28, 2022

The app is ok. Not as user-friendly as others. Hands down the worst support of any app I have ever used on Shopify. Screenshots are not enough, they want videos. Which a lot of office computers won't support. Can't answer simple questions. Typically they try and send you back to Shopify.

Barbell Bake Shop
United States
6 months using the app