Reviews (2,596)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
Refine
-
By rating
A truly great app. An easy to use and follow platform that benefits ALL.
Customer service is amazing, especially Reymond C, I got very quick responses to my questions and was able to get our Loyalty and Rewards program set up with their help!
Bin zufrieden. Gibt viele Design möglichkeiten und macht Spaß zu arbeiten. Auch guter Support bin echt zufrieden
I think I am going to love it when launching my store, if so, I will certainly rate you 5 stars. But do not oblige me to write 100 characters, please!
Very easy to use as promised and not difficult at all
LOVE THIS APP
It's cool, but ... WAAAAAAAAYY Too Expensive just to use the simple features you essentially need like rewards page.
You'll have to do a lot of work just to have something for your clients to interact with and redeem points; setting it up is also not easy. The actions are easy to take, but there are no real guides jumping out to help you along the way like with basically every other app we've ever seen and used in shopify. Their videos on youtube are 2 years old and don't match the current dashboard.
The app just costs way too much. $29 a month just to have a program of which you need to do a lot of designing on your own to make it functional on your website or $299 a month if you have a simple 120 orders per month and want something your customers can interact with.
What you gain in sales will easily be lost in fees for the app and discounts. Not sustainable.
I find your App excellent, both in configuration and value. It's simply fantastic.
I just started using Swell and I like what is happening thus far.
So far, loving it. Easy to use.