Reviews (2,507)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly setup and customization, which enhances customer experience and boosts sales. Features like the rewards bar and referral widget, along with seamless integration with platforms like Shopify and Klaviyo, are highly valued. The app's customer support, including 24/7 chat, is praised for its efficiency. It's recommended for businesses wanting to start or improve their loyalty programs, with email reminders for points earning and redemption. Some merchants also reported a smooth migration process from other systems.
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Just installed! Super simple to get started. Excited to see all the features
Thank you for an easy-to-set-up rewards program! My customers are enjoying it so far.
This app has the best customer service. It took Josh less than a minute to help me with a question that I had. The setup process was very easy compared to other apps that I've used. I've actually deleted apps from how difficult they are to install. I wish they were all this easy! Extremely happy and highly recommend.
Great App! Awesome customization features :)
Love this app! So easy to use.
AMAZING APP! Customer support is super helpful! Love this app so much! One of the most helpful apps!
First of all, the support from Swell is amazing. I've always heard back within 12 hours, if not immediately with the online chat. They have always been very helpful.
I have a small business, but the majority of my customers who purchase from me have signed up for my loyalty program. I also have many who have not made a purchase yet who have signed up.
The program has been easy to integrate into my shop. I like the customization for each campaign and reward. They seem to be adding new types of campaigns as soon as they are tested.
Price was another determination for settling on the Swell Rewards Program. Their price - free - for their basic rewards program is obviously a great deal. But even their tiered pricing for the upgraded program is excellent. Being a smaller business I do not have the funds to be spending a lot of something like this, so tiering the cost of the program by order number is beneficial to me.
I look forward to seeing this program grow! Thanks Swell!
Update 10/16:
I continue to use this app. My customers find it pretty easy. I am still happy with the program!
Easy setup. Combines referrals and rewards in one vs. multiple apps running. GREAT customer service. We created and launched a campaign in a few hours. Great integration with Shopify.
I just installed this app for referral program. Still trying to figure out how to make the referral work
Easy to use! I love offering a rewards program to my customers!
Thank you!