Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

Edited July 31, 2016

Apparently they changed their pricing without even changing it on their site. What was once $9 a month is now $29 a month. completely overpriced!! Got a huge bill for an app that doesnt even do as much as the rest. When I contacted regarding the pricing issue and asked for a refund due to no clear statement of price change on the website, their excuse was "we wrote a blog about it" Worst customer service ever. absolutely upset

Your Connection Destination
United States
4 months using the app
June 17, 2016

Im using this application for my business

All American Burger Company
Colombia
2 months using the app
December 23, 2018

Great app i really help in this department. Frees up some more time for me to do other things around the office.

Discount Adult Zone
Australia
2 months using the app
April 15, 2016

Outstanding rewards app, very easy to use!

Groovy Trinkets
United States
4 days using the app
August 22, 2016

Easy to manage. Helps you focus more on developing your customer experience than managing a rewards program.

Nuiu Life Cuisine
Philippines
2 months using the app
September 28, 2018

I have just installed it.
I really enjoy its user-friendly interface.
I look forward to a top-notch performance! :)

MARTÉX
Germany
2 months using the app
July 29, 2016

Love it. I use tis service on bot of my websites

Lucys Deals
United States
4 days using the app
July 9, 2016

I would definitely recommend Swell to my friends especially other business owners.

Sensational Scents
United States
4 days using the app
November 29, 2019

FANTASTIC!!! I LOVE THIS APP!! HANDS DOWN ONE OF THE GREATEST APPS TO BRING IS SALES AND CUSTOMERS!!

city chick fashions LLC
United States
4 days using the app
Edited October 15, 2018

Just downloaded the app the concept seems cool. lets see how it works. 5 stars on the concept. ill update my review and let you all know.

YDWTL
United Kingdom
4 days using the app