Reviews (2,596)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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Great app,every shopify store should have this!
This seems to track referrals really well,i'll def stick with it!
the other options work good and rewards points also work well
The support is absolutely not responsive. The app is buggy, the setting is not user-friendly.
1. Follow @ Instagram can be completed multiple times. I have many buyers just earn many points and just get rewards with the points, which cause a loss in business. The support never get back to me although 3 days passed, I have to manually adjust the points for all the customers
2. Refer a friend doesn't work although "fraud prevention" has been disabled.
Two words for it...
Love it. I'm Swelling of joy, this is a really good product. Thank you! for the good work and to provide such an amazing tool :)
Works, and thats all, not very good for us, hard to say why.
visit www.casemiroarts.com
so far so good i just go started with the program
We are trying out this app to see how to approach referrals and affiliate marketing.
One thing that would be really good is if you could make the performance table sortable. It does not make any sense how it works now. Not possible to sort is making it unusable...
Other then that it is a fairly good plugin to use for simple referral marketing setup.
We had a nightmare week trying to migrate over from another system and it not working for 98% of our customers on our website. We could only get support overnight when we were asleep and they were not being able to fix the problems at all and we just kept going around in circles. We were losing money very quickly in a week of no rewards for our loyal customers. We decided to migrate again to Yotpo and they have been exceptional. All migrated over within a few hours and live on our website. Customers could see the rewards bar straight away. The app/plugin is more intuitive and much easier to set up. Then when we needed help for some personalisation, their 24/7 chat support was second to none. Fixed issues quickly, smoothly and even found solutions that most providers wouldn't fix! Highly recommend making the switch to Yotpo, you won't regret it.
We appreciate your feedback, thank you! We are continuing to better our products to continuously provide the best customer experience there is!
Maybe if I leave a bad review, someone will finally reach out to us to help with installation questions? No contact/chat options anywhere. Not integrating anything that doesn't work properly and the interphase is not intuitive.
The potential for the app seems nice but it currently feels spammy and convoluted.
Great and it doesn't requires much sophistication to install app and discount codes. Easy 1,2,3 steps! Great app!
Very helpful set-up.Not used yet so will see as time goes on.