Reviews (2,507)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and customization, which enhances customer experience and boosts sales. Features like the rewards bar and referral widget, along with seamless integration with platforms like Shopify and Klaviyo, are highly valued. The app's customer support, including 24/7 chat, is praised for its efficiency. It's recommended for businesses wanting to start or improve their loyalty programs, with email reminders for points earning and redemption. Some merchants also reported a smooth migration process from other systems.

April 6, 2016

I can highly recommend this app. It has great features.

Vaina Bacana
United States
Almost 3 years using the app
April 13, 2016

Love this app!! Would definitely recommend to a friend. It's very easy to use and offers an array of customizable options. We just enabled the newsletter pop up on our site and it looks amazing. Out of all the free apps offering this particular function Swell has by far the best setup! Thanks Swell.

Shop Melba
United States
Almost 3 years using the app
July 10, 2016

Swell is a fantastic tool to increase revenue and build customer loyalty. Highly recommend this app for your Shopify store!

Vvv Industries
United States
Over 2 years using the app
May 12, 2016

Heaps of tools to make rewarding your customers loyalty a breeze!

Foxhole Medals
Australia
Over 2 years using the app
September 20, 2016

Great app. Love the rewards system and customer service is so helpful.

Avady Clothing Company
United States
Over 2 years using the app
February 26, 2016

While I haven't got my store up and running yet, the setup of this app is super straight forward, the interface fits very nicely, and everything is where you would expect it to be. Josh helped me through a few simple issues I wasn't to sure about, getting back to me within minutes which I didn't expect at all. Really looking forward to launching the store with this app.

Things Just For Her
Canada
Over 2 years using the app
September 10, 2016

I absolutely love this app. Makes my life so much easier at http://www.URBANLIFESHOP.COM
Thank you.

Urbanlifeshop
Israel
Over 2 years using the app
February 19, 2017

So far so good. Easy to use, great for the less tech savy :).

Room 152 Clothing Boutique
Canada
Over 2 years using the app
February 3, 2016

Josh was awesome and helped with all my questions with a quick response! I would definitely recommend!

Tranche Boutique
United States
Over 2 years using the app
April 1, 2016

I love the ease of use of this app and the customer service is top notch. And my customers like that they are rewarded for shopping off of my site. Thank you!!

Sand Dollars N Scents
United States
Over 2 years using the app