Reviews (2,596)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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A truly great app. An easy to use and follow platform that benefits ALL.
I only wanted a loyalty and rewards program, instead, yotpo asked me to install a whole bunch of other apps. Tried booking a demo with them and other than the automated reply email, the scheduled demo got canceled without any explanation and no reschedule was offered. (schedule link was being closed). So I went and booked a demo for the second through their site and my booking was notified by one of their team member 10 minutes before the call telling me their office is not opened on that day. (Then why did you confirm the booking in the first place? and perhaps you could of informed me earlier? I could have had other arrangements but rather my time slot was wasted because of the last-minute notice/no-show.) Possibly one of the worst customer services experienced from any app on Shopify or any other criteria. Think twice if you're thinking about going for them.
Customer service is amazing, especially Reymond C, I got very quick responses to my questions and was able to get our Loyalty and Rewards program set up with their help!
Bin zufrieden. Gibt viele Design möglichkeiten und macht Spaß zu arbeiten. Auch guter Support bin echt zufrieden
I'm brand new at Shopify and the Swell app was intuitive and super easy to use. My discounts and loyalty program was setup in no time at all.
Very easy to use as promised and not difficult at all
LOVE THIS APP
haven't had much time to use it properly but seems like a great app to engage more customers. So far so good
So far, loving it. Easy to use.
Very Good Application
It helps me create good custome relation