Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

June 25, 2016

Great app. Lots of useful features.

Acqua Bathrooms
Australia
6 days using the app
May 17, 2016

Very easy to use and set up. We've had nearly instant, trackable results using this app.

Wind Nc
United States
6 days using the app
September 1, 2020

I just installed this app. Very easy to process and help center is very helpful. I am excited to engage more traffic !

ERIJEWELRY
Australia
About 5 hours using the app
September 14, 2016

loving SWELL already! easy to use and manage and love how easy it is to start a new campaign or start with their basic campaign.

Logito
United States
6 days using the app
June 29, 2021

I wasted more than 8 hours of my life trying to get this to work only to give up and try something else. In the end, I realized that the only way to make this integrate in a way that isn't horrible, is to have the premium plan. The gold is $249/mo... and when I asked sales what the premium plan cost I never got a response. If you are an enterprise brand with a developer team, I'm sure Yotpo works great. All the big brands use it. If you are a website team of 1... stay far far away.

Bunch Bikes
United States
5 days using the app
March 9, 2019

Wonderful app, with so many features I know my store will absolutely soar! There is so much it offers, with a variety of rewards programs.

Namaste Love
United States
6 days using the app
February 26, 2018

easy and quick use this thing for money :)

Boulder Athletics
United Kingdom
6 days using the app
December 20, 2017

super app Ever no words enough to explain

Nepali Shabda
Austria
6 days using the app
Edited April 21, 2016

A truly great app. An easy to use and follow platform that benefits ALL.

Poket Roket Apparel
Australia
6 days using the app
February 24, 2017

I'm brand new at Shopify and the Swell app was intuitive and super easy to use. My discounts and loyalty program was setup in no time at all.

Shop M M
United States
6 days using the app