Reviews (2,599)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

April 14, 2016

WOW! TOP OF THE LINE CUSTOMER SERVICE!
Josh spent an hour on the phone with me when I signed up..not to mention that the best time for me to do a call was around 9pm when I got home from running my shop. He was happy to be available. I have yet to see a loyalty app that is as incredible as this one! The cost for the quality is untouchable. We were even able to cancel another paid app because Swell had us covered as far as functionality goes! Just got up and going and are extremely satisfied so far! :-)

The Ivory Closet Memphis
United States
1 day using the app
March 18, 2016

so far so good. took a little playing around with but it does what we need it to and it was way more affordable then all the others.

Hop Scotch Childrens Store
United States
18 days using the app
May 7, 2018

Hi all,

This app is one exquisite little extension that packs tremendous power and features. It will help anyone from beginners to the most advanced professionals in their endevour to the top of the sales chain. Prices for subscriptions are a bit steep if the budget is very tight, there are ways around that. So all in all an amazing app and a must have.

Bonton Boutique
Romania
18 days using the app
May 19, 2016

Brilliant app! Easy to use and very helpful customer service. Good sales boost as well!

Tapro Merchants
Australia
1 day using the app
February 17, 2020

I can't update the program! The form pops up and I can't update the amount. I need to speak with someone on your support team immediately.

Jaded CBD
United States
About 1 month using the app
September 29, 2021

Just started using this app and trying out the free version. So far so good! Ritchie from customer service was helpful and friendly.

MARIE JUNE JEWELRY
United States
1 day using the app
December 30, 2022

amazing customer service. i used the chat feature and it was fast and helpful. the rep was extremely nice and took the time to help me solve my issue.

Heavenlynest
United States
1 day using the app
June 3, 2016

Great app, love the addition to our store!

Soxkwizit Clothing
United States
17 days using the app
July 21, 2021

Still working to get this app dialed in, but I can already tell it's going to work really well. I've chatting in real time with customer support and the person I've been talking to has been super helpful (Ritchie). I highly recommend this app!

Vela Apparel
United States
1 day using the app
June 8, 2016

Easily setup, excellent application. Great addition to the app team for Oh Girl Shop!

Yourturnkeystore 161
United States
1 day using the app