Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

March 8, 2017

It's a great app, i am testing all to my site.

Melocompro Cl
Chile
12 days using the app
May 27, 2018

Very Good! My Favorite App, Love!

Decoraci
Brazil
About 17 hours using the app
August 7, 2018

Try it out first. I will add more points.

Sdb034
Thailand
19 days using the app
November 29, 2017

Awesome, but expensive. I for one cannot afford their monthly fee. I'm not profiting off my business yet.

Natureign
United States
10 days using the app
June 29, 2016

Pretty neat and I'm excited to try out some more features!

Lillianna Jewelry
United States
About 15 hours using the app
March 13, 2023

unfortunately i have had an extremly hard time setting up the program. it isn't easy getting a hold of people to help you. if you arent doing their professional plan for at least $1500 a month then the help they give you is very minimal and it is very complicated. the customer support isn't responsive when you have questions. ive been trying to set up the program for a week and a half with over 10 hours put into it and everything is still a mess.

Gogo Lush
United States
17 days using the app
Yotpo - L&R replied April 14, 2023

Thank you for leaving a review — we apologize for the inconveniences. Please know that we're continuously working to improve our pricing and packaging options. We've tried contacting you, but we have not heard back. Reach out to our team for assistance.

July 28, 2017

Very easy to set up - done in minutes, customisation took no time at all and we are ready to go

The Sweet Shop Taunton
United Kingdom
About 15 hours using the app
January 22, 2018

good good good good good good

Pouny
France
About 15 hours using the app
April 8, 2019

I used to scale my e-commerce business. I like the simple customization tools. I wish it had more options.

HaloFolks
India
10 days using the app
June 27, 2018

easy to use. There are other loyalty reward apps on shopify, but they are not as user friendly as this one.

Heartletics
United States
About 14 hours using the app