Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.
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installed the free version & I couldn't get the help or support to setup properly - disappointing - Jerrah added CSS code to help display issue & are denying even though I have an email where he told me that he added the code!
It looks really bad on mobile. The tab either covers your top bar so customers cant click the menu button or logo. Or if you put it at the bottom it will cover your add to cart if you have a sticky add to cart available. No other options to play on the side or move it unless you know how to code.
I'm brand new at Shopify and the Swell app was intuitive and super easy to use. My discounts and loyalty program was setup in no time at all.
haven't had much time to use it properly but seems like a great app to engage more customers. So far so good
I spent a lot of time installing and configuring the app. It seemed like it would be great. When I put it live, the referral code won't work. Contacted support 4 or 5 days ago and no help so far. They acknowledge that there's a problem but no solution. It shouldn't take this long to fix.
This app is amazing! It's very easy to use and setup. I'm happy my dev recommended Swell. Love the rewards system and how we can customize it!
- jingajuice.com.ph -
Just implemented this at OnlyAtoms (cool running gear, made in NYC) and looking good so far. Woohoo!
We're just getting started with the Swell app for our online boutique, Only Southern Made. We can't wait to see how it helps boost loyalty with our customers, as well as repeat business!
Customer support is def on point! Only 4 stars because a lot of features I wanted to test are in the higher plans. But the app is great.
I haven't used it yet but I'm formatting everything. It's super user-friendly and seems like a great idea to really bring in customer appreciation and involvement! :D