Reviews (2,601)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

April 9, 2016

Thank you I will use it at www.amunstyle.com

Amunshop
Türkiye
About 5 hours using the app
April 24, 2016

I just installed this app for my store, and all is going well so far! Excited to see how well it works!

Highsocietycanine
United States
About 5 hours using the app
September 1, 2018

loving everything that it has to offer so far

Love Line Brand
United States
About 5 hours using the app
June 12, 2016

An excellent, feature rich app.

Amicipets
United States
About 5 hours using the app
May 17, 2016

Just doing this to get higher on Google

Virtual Reality Hr
Croatia
3 days using the app
September 1, 2020

I just installed this app. Very easy to process and help center is very helpful. I am excited to engage more traffic !

ERIJEWELRY
Australia
About 5 hours using the app
June 29, 2021

I wasted more than 8 hours of my life trying to get this to work only to give up and try something else. In the end, I realized that the only way to make this integrate in a way that isn't horrible, is to have the premium plan. The gold is $249/mo... and when I asked sales what the premium plan cost I never got a response. If you are an enterprise brand with a developer team, I'm sure Yotpo works great. All the big brands use it. If you are a website team of 1... stay far far away.

Bunch Bikes
United States
5 days using the app
July 17, 2016

Just getting started but app seems very well designed and easy to use.

Creative Male
United States
3 days using the app
Edited October 25, 2019

I added this app because I wanted more from a loyalty app program (with a free version). After spending 2 days learning how everything works, creating new stipulations and graphics, I learned this app isn't any different from the other free apps, maybe worse. Each section allows you to customize options ONLY in the paid plan - the app doesn't tell you this until after you've set everything up, then BOOM, "sorry this is for paid plans only". This wasn't a big deal until after the 3rd time... I tried setting up the pop-up for the homepage of my website, created graphics, went back and forth with colors, font, changing things because it's NOT cell phone responsive, hit save - BOOM. "you're on the free plan, can't save any of your hard work here, unless you pay a min of $29 per month.". Waste of time. Basic loyalty app (free version), nothing extra. Other apps at least let you add your logo or brand colors to the theme of the rewards tab. This app is completely basic, like the 1st grade of loyalty program apps. OK, but NOTHING to brag about. Can't create any tiers, can't offer points for an Instagram follow (unless you're on the paid plan).

Bold Addictions
United States
5 days using the app
March 30, 2016

Swell seems quite easy to use and has boosted our sales. We love giving the customer a reason to sign up for our news letter

Pompei
United States
3 days using the app