Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.
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Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.
Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!
I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.
Excellent customer service and quick support! We needed some help for an ongoing issue and support was there ASAP. Thank you Kerby!
Very easy to setup. Great app with many campaign options!
Glenn did a great job in helping me understand why a customer did not receive their rewards points. He went in-depth and provided excellent visuals in order for me to get a better understanding. He was patient and nice. I liked how quickly my issue was addressed and resolved. Overall it was a great experience with the chat!
We love swell! So great for our online store
Yes, I would recommend to my friends and others. I have been using it for 5 months already and it has worked out very well for us. Planning to upgrade soon.
The customer support has been found very helpful in answering questions and addressing issues.
A bit of a slow start but I put that down to my own inexperience. Support was patient and very helpful. The developers have based upgrades on the number of monthly orders which makes far better sense than customers numbers.
excellent simple and fun to use.