Reviews (2,508)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and customization, which enhances customer experience and boosts sales. Features like the rewards bar and referral widget, along with seamless integration with platforms like Shopify and Klaviyo, are highly valued. The app's customer support, including 24/7 chat, is praised for its efficiency. It's recommended for businesses wanting to start or improve their loyalty programs, with email reminders for points earning and redemption. Some merchants also reported a smooth migration process from other systems.

February 22, 2016

I really like the idea, but I decided not to use it with my current online store. It's definitely getting installed on my next site, though!

Tshirtbonus
United States
18 minutes using the app
March 23, 2016

Great app, just what I was looking for!

Wear It Clothing
New Zealand
18 minutes using the app
October 27, 2017

not ready to spent money on something that is $0.00 a month

Smartpaws
Norway
28 minutes using the app
October 12, 2018

just trialing - no views currently so will feed back more when I know more. Thank you for letting me get this far

Daphne-Ella Boutiques
United Kingdom
27 minutes using the app
Edited September 23, 2018

Added this under the assumption it was a free app, very limited usage making it pointless unless you upgrade which for a business starting out is not feasible. have now uninstalled and will continue my search.

Rustic Urban Co
Australia
23 minutes using the app
July 19, 2016

Its a great app, to reward your loyal customers

Snooty Hair Boutique
United States
7 minutes using the app
April 26, 2016

Not bad. still learning how to use it.

Ljariasclothing
United States
3 minutes using the app
February 1, 2016

We LOVE this app so far! Easy to install, nice customizable layout that matches my theme color and very user friendly. Customer support was quick and efficient. Reward points are calculated immediately after customers fulfill a campaign. The Free version has got more than enough features for us so far. It's a MUST HAVE app! Thank you guys!!

Aloha Beauty Shop
Hong Kong SAR
May 23, 2016

Superb for collecting customers and generating loyalty

Atam
Canada
April 11, 2016

We have a new store on Shopify but we cant wait to use SWELL once we go live. The set up was really easy and the utube tutorial is mega helpful. Dont delay get this app today you wont be dissappointed.

La Boudoir Coquette

Lifetime Intemacy
United Kingdom