Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

November 11, 2017

Awesome!!!!!!!!!!!!!!!!!!!!!!!

Surplusprovisions
United States
About 2 hours using the app
May 21, 2016

Would DEFINITELY use this app again! Great experience!

Qe Jewelry
United States
About 2 hours using the app
December 19, 2017

This app is easy to use and I expect it to help my store!

Ketuo Knife
United States
1 day using the app
Edited June 20, 2016

Fantastic app, thank you! When I saw major national news and magazine hubs use this, I had no doubt this was a good one. The set up was so easy, and I'm delighted I can customize the colors to match our brand.

Humaniteos
United States
About 2 hours using the app
December 14, 2021

Absolute joke for customer support. No detailed documentation and no willingness to even read the emails. 48-72 hours for any response and it is usually a copy-paste from a script that is irrelevant to the question. Their pricing is way too high compared to way better options out there, they just hide it at mid-level points of other apps. Had so much hope but alas...

Hawkers Beer
Australia
2 days using the app
June 29, 2016

Looking forward to using this app! I LOVE that there is a phone number and an email for quick customer service. I am not super tech savvy so highly accessible customer service is super important to me!

Marys First Store
United States
About 2 hours using the app
January 19, 2016

Great Customer Service, josh was awesome helped us throughout with any questions. So simple to use we was up and running within 5 mins. look forward to our customers using swell rewards!

Wessonco
United States
About 2 hours using the app
December 20, 2016

Seems like a very powerful tool even at the free level. Great customization and ability to set parameters for a custom reward program.

Limitrade
United States
About 2 hours using the app
January 5, 2023

Great help from Angelo - he worked out all the kinks in this app for my store.

I would definitely use and recommend this app to others

Smart Sales Australia
Australia
About 2 hours using the app
June 11, 2016

We are a personalized gift store that sells mainly groomsmen gifts, wedding party gifts, and personalized flasks, as well as custom knives. We love this app because it lets us provide our customers with great value!

The Personalized Gift Co
United States
About 2 hours using the app