Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

May 5, 2017

Very easy to use and solved a lot of problems I had with my theme. Ex. My newsletter signup was in the footer.

Balancebykathleenwjudgemd
United States
About 2 hours using the app
December 11, 2018

Still trying to figure out but the referral program seems to be limited or missing options for editing...

Black Ink Coffee Company
United States
2 days using the app
January 9, 2016

Love this app, easy to set up and understand, the best thing is customers can see the earn reward bar everywhere. Very nice !

The only thing needs to improve, maybe is the referal link could be our company name instead of Swell.

Aquarius Brand
United States
About 2 hours using the app
August 6, 2018

Very easy to use. Very helpful. I nedd to learn more. But it looks like the final solution.

Pistachio Monkey
Italy
About 2 hours using the app
April 19, 2016

Really like this app, it's been very useful to our store

Yula Clothing
United Kingdom
About 1 hour using the app
Edited March 17, 2019

Giving review before usage. Don't know apps but this is last step for using it. Thank you. Hope it will better app. Also it is not allowing to give less than 4 star which is not good. They want recognition even before usage..

HackMyStyle
India
About 1 hour using the app
January 27, 2016

I've been looking for a reward program for some time to use with my soy candle store that I run through Shopify. After reading many great reviews regarding Swell's ease of integration with Shopify and their excellent customer, I decided to go with them. The setup was one click of the mouse and customizing the campaigns for my needs was very simple. Josh was right there to answer my questions. I'm excited to be able to offer my customers rewards for their loyalty and the ease with which is was done is amazing! Thanks, Swell!
Lynn J.
Bon Secour Candle Company

Bon Secour Candle Company
United States
About 1 hour using the app
January 4, 2019

Some of the features are buggy or arent working. Like I have it set to 300 points and its showing 200 points. And I can only create 2 coupons.

Anti.biz
United States
About 22 hours using the app
October 18, 2016

Just started it up, seems easy enough....

Alpha Cat Clothing
United States
About 22 hours using the app
May 15, 2016

What an AMAZING app. I wish all apps were this professional!

Sophies Corner Inc
United States
About 1 hour using the app