Reviews (2,568)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.
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Horrible customer support and sales team. After playing with the free version, we think Yotpo offers an expensive but good product. I emailed to request a demo to understand the features and pricing for Platinum Plan to handle a higher order volume. However, Yotpo have not responded my email in a week after reaching out initially. I can't imagine working with a team that does not interact with their customers.
The Swell App is a very cost effective method for operating a customer loyal and referral program.
I have an email campaign. It really does it all for you. I think I will stick with that one for now. Although I do like the rewards points.
Still learning the platform. Hoping to see higher conversion & retention rates.
great concept and idea, settings area needs alot of work, looks like something made in the 90's
Everything's moving pretty seamlessly so far!
Haven't used it much yet, but seems to have everything you could ever need from a referrals, loyalty and campaigns perspective. Look forward to using it!
So far, Swell looks excellent, and I love their startup-friendly pricing structure!
Everything was easy and understandable.
So far so good! Impressed how much free content is included and appreciate the help for a new store. Thanks.