Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.
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It simply did not work. Every time I tried to edit the rewards page, it kept telling me I had to upgrade. Same with a pop up about the rewards program. AND it said there would be a tab shown for the rewards program on my site. Nope.. nothing. I will not be using this app. Very disappointed.
The youtube link doesn't seem to work. Other than that all seems really good. Very user friendly app.
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A bit more than I was looking for but willing to give it a go
Horrible customer support and sales team. After playing with the free version, we think Yotpo offers an expensive but good product. I emailed to request a demo to understand the features and pricing for Platinum Plan to handle a higher order volume. However, Yotpo have not responded my email in a week after reaching out initially. I can't imagine working with a team that does not interact with their customers.
The Swell App is a very cost effective method for operating a customer loyal and referral program.
I have an email campaign. It really does it all for you. I think I will stick with that one for now. Although I do like the rewards points.
Still learning the platform. Hoping to see higher conversion & retention rates.
great concept and idea, settings area needs alot of work, looks like something made in the 90's
Everything's moving pretty seamlessly so far!