Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

October 5, 2020

The onboarding process is very poorly designed. This seems to be a very new software. I expected more from Yopto

RealtorShop.ca
Canada
Yotpo - L&R replied October 7, 2020

Thank you for taking the time to leave a review.
We are sorry to hear you had such a negative experience setting up. We are constantly working on improving our product and making the onboarding process as smooth & simple as possible. We really value your feedback. One of our customer service representatives has reached out to you to see if there is anything we can assist you with regarding your onboarding or your next steps.

November 1, 2024

The Rolling Stones
United States
About 1 year using the app
Edited November 20, 2023

Vshine Silk and Shine
United Kingdom
2 days using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!