Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

January 17, 2016

Great Customer Service. Great Product

Sanfranshops
United States
About 3 years using the app
March 30, 2021

Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.

AILLEA
United States
About 3 years using the app
January 16, 2016

Super APP! User-friendly! Really great program to encourage repeat business and offer customer loyalty & show appreciation for this loyalty. Took me a few minutes to set up. Great tool! Highly recommend it!

Saving Grace
United States
About 3 years using the app
May 17, 2016

The SWELL app provides access to important tools for engaging customers and enhancing their experience shopping your online store. So far we have seen improvement in our site's appearance, sales, and newsletter sign ups. Equillibrium Clothing, a sustainable street brand in Denver Colorado, recommends this addition to your Shopify hosted website. We are glad we gave it a try.

Equillibrium
United States
About 3 years using the app
August 26, 2021

They have very professional customer services. They provide quick response to your questions. Good reward APP!

MYK Silk
United States
About 3 years using the app
March 17, 2018

Easy setup. Great customisation and great support. Highly recommended!

Industracareshop
United Kingdom
About 3 years using the app
August 17, 2016

Installed another review program the day before, but switched to this one. I liked the layout better and the options.

Simple Stature
United States
About 3 years using the app
March 23, 2021

Very helpful support team! Just ironed out a few kinks that I think will make this program that much more successful.

CADOGAN
United States
About 3 years using the app
February 3, 2016

I have had it set up for about a week now and it has been working great! Found step by step tutorials to guide me through certain things and also got a quick response from support when I did get confused (at 11:41PM). Definitely would recommend this!

Alabama Leds
United States
About 3 years using the app
November 3, 2016

A fun way to engage your customers and show you appreciate their loyalty. Super easy to install and set up.

Bushel Peck Paper
United States
About 3 years using the app