Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

Edited March 1, 2017

I definitely think that this app has the potential to be MUCH better than any of the other rewards apps. The features are much more robust and you have greater control over the system options and customization. The social media features just need further development.

Customer service was satisfactory.

Marco Natalia
United States
3 days using the app
November 21, 2018

Great app. A bit overwhelming for a beginner but im getting the hang of it now. Would recommend to anyone and hope it increases my sales.

IWantAllThese
United Kingdom
2 days using the app
September 7, 2016

Swell has dramatically increased my sales and keep the customers coming back for more quality products.

Gasho Studio
United States
1 day using the app
December 19, 2017

This app is easy to use and I expect it to help my store!

Ketuo Knife
United States
1 day using the app
January 4, 2019

Some of the features are buggy or arent working. Like I have it set to 300 points and its showing 200 points. And I can only create 2 coupons.

Anti.biz
United States
About 22 hours using the app
October 18, 2016

Just started it up, seems easy enough....

Alpha Cat Clothing
United States
About 22 hours using the app
July 14, 2016

Wish the free trial had more options. I need to see what the entirety of the program is like before I start paying for it. Otherwise, great options! Love the Custom option. Just wish I could play with it to see how it would benefit our Loyalty Program.

Le Mini Macaron 2
United States
About 19 hours using the app
August 23, 2017

Pretty great and all around tool to use.
Very reasonably priced for new-comers/smaller stores.

Gets pricey when the store grows,

The Watch Stop Australia
Australia
About 17 hours using the app
March 14, 2019

the free verison have all my needs , except Instagram follow redeem points. I hope the Free verison can add instagram follow , for free .

Natural Soap Gallery SG
Singapore
About 7 hours using the app
April 23, 2019

Thank you very much, very good app, does the job , easy to use , some extra letters to reach 100 letters

Zaza&K
United States
About 7 hours using the app