Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

Edited March 3, 2016

Very fast email response. Very good customer service. Customer Support answer and fix any problems immediately. App works brilliantly and has many features which will boost customer spend, order frequency & even customer loyalty. App can also be very effectively used for advertising.

Highly recommended!

Paintball Armouries
United Kingdom
Almost 3 years using the app
June 2, 2016

Awesome App! I cant wait to start really using it! Have had several customers sign up today! I have been looking for a great way to reward all my great customers...this app covers it all!

Buckaroo Boutique
United States
Almost 3 years using the app
August 23, 2016

great app!! check u out at marjinblu.com for limited edition caps

Marjinblu
United Kingdom
Almost 3 years using the app
August 21, 2020

Support was quick to respond and help with questions. My customers enjoy earning points towards future purchases.

Urban Owl
United States
Almost 3 years using the app
May 7, 2023

Todas mis preguntas me las respondieron rápido y todo me quedo muy claro. Tienen muy buen servicio.

perugiamx
Mexico
Almost 3 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for sharing your thoughts with us!

Edited November 1, 2018

Easy to use. Easy to customise too.Easy integration to shopify and also tell you analytics of the shopify customers using the swell program.

Twinklebotts
Australia
Almost 3 years using the app
Edited July 25, 2016

Fantastic product, easy to use even for a beginner, great features ! Highly recommend it

Shimmeronstage
Australia
Almost 3 years using the app
September 23, 2016

So easy to use and my customers love the rewards!

Ashton Rain Boutique
United States
Almost 3 years using the app
May 17, 2016

Easy to use app with lots of features. The step by step videos are very helpful. I am very happy with Swell. I would encourage you to try it!

Natural Wayz
United States
Almost 3 years using the app
June 19, 2017

This app is fantastic for creating a buzz for your store and the customer service is great. I'm really enjoying using this version :)

Piccolojoe
United Kingdom
Almost 3 years using the app