Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

Edited October 28, 2017

It's quite powerful but some good features are restricted to expensive paid plans. Newsletter signup does NOT trigger Mailchimps double opt in so potentially letting 1000's of bots register to your newsletter so I had to disable this function. Update: the support has been helpful.

New Loops
United Kingdom
Over 4 years using the app
April 18, 2016

Our team uses Swell Rewards for all products sold on our online store. Its a great application to introduce a new company to the referral rewards systems. It is limited in its free version but I am told that the pro account allows for deeper customization of the account holder dashboard. It would be great to have a future update where both in store and online purchases can benefit from Swell Loyalty rewards for consolidated for multiple store locations. Also the customization process is fairly tedious which can be a pain but allows for different types of plans in one mix. Overall Swell Rewards is a good platform to get your loyalty rewards program off the ground.

Barwis25
United States
About 4 years using the app
July 8, 2016

Simple to setup and use with useful tutorial videos.. I just hope it helps build my business now :)

Ocr Bears
United Kingdom
About 4 years using the app
July 25, 2016

Just getting started with Swell and it looks like a winner.

Bestwireless
United States
About 4 years using the app
Edited August 18, 2021

The reports are not currently working so we still have to request it from your support team. Thankful however for a very responsive support team but it would be better if we can extract it on ourselves so we don't have to bother/trouble anyone.

LEGO® Certified Store (Bricks World)
Singapore
About 4 years using the app
January 30, 2017

GREAT APP, KINDA WORKS WITH BULK DISCOUNTS
LET'S DISCOVER HOW IT WILL IMPACT ON SALES

Babyjox
Egypt
Almost 4 years using the app
June 7, 2016

its pretty easy to setup and very user friendly app. Moreover, it does its job!

Bitmore
United Kingdom
Almost 4 years using the app
October 9, 2019

For small stores, the free version is good. Facing some issues with discount codes (in exchange for points) hopefully support will be able to fix it.

Coral
India
Almost 4 years using the app
May 15, 2016

Extremely easy to use and setup was a breeze! I implemented to my Shopify store in just minutes.

Gobs Of Prods
United States
Almost 4 years using the app
July 23, 2017

Looks promising. Will be testing this.

Aerowest
Canada
Over 3 years using the app