Yotpo: Loyalty & Rewards , 2,504 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
    2.1K
  • 12% of ratings are 4 stars
    300
  • 2% of ratings are 3 stars
    57
  • 1% of ratings are 2 stars
    22
  • 2% of ratings are 1 stars
    61
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

June 7, 2016

its pretty easy to setup and very user friendly app. Moreover, it does its job!

Bitmore
United Kingdom
Almost 4 years using the app
October 9, 2019

For small stores, the free version is good. Facing some issues with discount codes (in exchange for points) hopefully support will be able to fix it.

Coral
India
Almost 4 years using the app
May 15, 2016

Extremely easy to use and setup was a breeze! I implemented to my Shopify store in just minutes.

Gobs Of Prods
United States
Almost 4 years using the app
July 23, 2017

Looks promising. Will be testing this.

Aerowest
Canada
Over 3 years using the app
July 28, 2021

The referral links never work for my customers. But when needed help Reymond was the best at assisting me!

Essen USA
United States
Over 3 years using the app
September 14, 2019

Love how the apps functions. but the drawback is the additional pay per order is something the team needs to be consider of.

Sugarscarf
Malaysia
Over 3 years using the app
Edited January 11, 2019

This is perhaps my favourite shopify app.

Customers love it and requires very little input from me. Swell Job!

Farmgate Jamaican E Market
United States
Over 3 years using the app
March 18, 2017

Looks good so far. Just edited all the pop ups and i'm hoping it helps

Lou Lou Girls
United States
About 3 years using the app
February 23, 2021

I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.

Warehouse On Grove
United States
About 3 years using the app
Edited January 31, 2020

As usual, 5 star customer service but this time from Kerby. !!!!

We were experiencing issues with our newsletter pop up and it was fixed immediately.

Nothing but 5 thumbs up for Kerby..

stirzbrands
Canada
About 3 years using the app
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