Reviews (854)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration and functionality that boosts customer engagement and loyalty, particularly beneficial for small businesses. Despite its higher cost, its comprehensive ecosystem including Loyalty & Rewards, Email & SMS, and Reviews & UGC is valued. Features like managing loyalty points and setting up earning rules, along with integration with Shopify and Klaviyo, are highlighted. The support team is praised for their responsiveness and efficiency.
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Yotpo chat service is great! Very helpful, fast and able to understand my issues and questions. Nyle M was especially helpful setting up and clarifying earning rules.
Disappointed with Yotpo Loyalty and Reviews. Basic features like percentage-based discounts — which are essential for how we run our business — are locked behind their most expensive plan. It feels like they charge premium prices for bare minimum functionality. Definitely not worth the cost for what you get.
Maritel S. was great! Thank you so much for your help! You were clear, efficient, and got everything sorted quickly. I truly appreciate your assistance.
Never an issue talking to Yotpo! They always respond immediately and help resolve any inquiry I have!
Jeff was great and assisted me with everything I needed in a timely manner!
Maritel S. was extremely helpful at finding a solution for me. It was not a complicated problem, but I appreciated how fast she figured out what was going on and directed me on how to complete my task. Thanks so much!
Maritel S. was super thorough and very patient! I appreciated their quick and efficient help!
The help was provided in a timely manner. Special thanks to Nyle M. for help.
Shout out to Maritel S.---
They were able to help solve the problem our business was facing with a recent change with the Shopify integration of YOTPO.
Thank you so much for assisting me, Maritel! You were helpful and straightforward, and got us back up and running promptly.
Support was amazing. I had. agent called Stephanie. They answered every question with patience and solid knowledge. i am very happy with the support i received.
Well done!