Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

April 8, 2019

I just installed this app for referral program. Still trying to figure out how to make the referral work

Walters Bay
United States
Almost 3 years using the app
July 20, 2016

Easy setup. Combines referrals and rewards in one vs. multiple apps running. GREAT customer service. We created and launched a campaign in a few hours. Great integration with Shopify.

The Chocolate Path
United States
Almost 3 years using the app
April 14, 2016

Easy to use! I love offering a rewards program to my customers!
Thank you!

Melissa Elayne
United States
Almost 3 years using the app
December 14, 2021

Solid app out of the box, and the team has been super helpful in assisting me to customize for our needs. Thanks Ritchie for all your help!

Well Seasoned
United States
Almost 3 years using the app
April 6, 2016

I can highly recommend this app. It has great features.

Vaina Bacana
United States
Almost 3 years using the app
April 13, 2016

Love this app!! Would definitely recommend to a friend. It's very easy to use and offers an array of customizable options. We just enabled the newsletter pop up on our site and it looks amazing. Out of all the free apps offering this particular function Swell has by far the best setup! Thanks Swell.

Shop Melba
United States
Almost 3 years using the app
July 10, 2016

Swell is a fantastic tool to increase revenue and build customer loyalty. Highly recommend this app for your Shopify store!

Vvv Industries
United States
Over 2 years using the app
May 12, 2016

Heaps of tools to make rewarding your customers loyalty a breeze!

Foxhole Medals
Australia
Over 2 years using the app
September 20, 2016

Great app. Love the rewards system and customer service is so helpful.

Avady Clothing Company
United States
Over 2 years using the app
February 26, 2016

While I haven't got my store up and running yet, the setup of this app is super straight forward, the interface fits very nicely, and everything is where you would expect it to be. Josh helped me through a few simple issues I wasn't to sure about, getting back to me within minutes which I didn't expect at all. Really looking forward to launching the store with this app.

Things Just For Her
Canada
Over 2 years using the app