Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

September 25, 2016

Awesome app - very easy to use and walks you through it. Great that it is free up to a certain number a month. Highly recommend!

Panda And Pup
Australia
Over 7 years using the app
May 9, 2016

Great App!! Very easy install and getting immediate use by existing and new customers!!

The Brave Boutique
United States
Over 7 years using the app
April 28, 2020

Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this

TASCO MTB
United States
About 7 years using the app
Edited June 12, 2016

Very quick and easy to use app!

Allure Bound
United States
About 7 years using the app
October 10, 2016

I have just come across this APP and finding it very user friendly. I love the features and cant wait for my customers to start using these.

Bumkins Designer Kids
United Kingdom
About 7 years using the app
May 17, 2016

I love this app. So easy to manage and my customers are happy too! Great customer service to boot!

Lollipop Seeds
United States
About 7 years using the app
January 21, 2022

Had some questions and Jerrah was very helpful with answering quickly and walking me through some confusion I had as well as how to set up some custom actions we're thinking of for our shop. Thanks again!

Lioness
United States
3 months using the app
February 18, 2016

Wow, an incredibly robust loyalty program even at the Free level with top notch customer service. Twice I had to reach out to Josh through Chat (my own oversights) and within a few minutes he explained what I needed to know in a friendly, professional manner. There is a direct Chat portal in the Swell admin page, they make setting it up and getting support as easy as can be.

Gwpens
United States
About 7 years using the app
June 9, 2016

Swell is a huge help in growing my business. I have used other platforms that did not offer rewards programs and this has been an amazing addition to my site and business. My customers love the engagement and it encourages sales and loyalty!

Shoptailor
United States
Almost 7 years using the app
May 29, 2016

Great idea!
I am eager to see it working on my store.

Orgonestore
Israel
Almost 7 years using the app