Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

January 2, 2023

Amazing customer service and app support! Chat feature was fast and helpful, we solve problems fast. Very satisfied.

Bottega Ludica
Italy
Over 2 years using the app
August 23, 2016

So far so good. Will look forward to seeing some returning customers as a direct reflection from the App. Watch this space!

Dot Nz
New Zealand
Over 2 years using the app
Edited January 24, 2017

I had an issue ith my usage & the Swell team went above & beyond to help!

Cassiope Woven
United States
Over 2 years using the app
June 10, 2020

Great app! Good Support! Have started using it since a week. So far so good. Had a question and support answered immediately.

Z-Wave India Smart Home
India
Over 2 years using the app
June 9, 2018

Nice program and functions. Hope for long term use.

Bkk Bespoke
Singapore
Over 2 years using the app
February 26, 2017

Awesome and quick set up I can't wait to see what it does.

Rated Bougie
United States
Over 2 years using the app
June 8, 2022

Loved this app. Chatted in to Yotpo for help on customer account settings and Maria d. was very helpful.

Outdoor Voices
United States
Over 2 years using the app
October 19, 2021

Set up and customization is extremely easy! I had a few technical difficulties, but the support team is very responsive and was able to help me sort through everything. Thank you!

Paraguas Beauty
United States
About 2 years using the app
June 21, 2016

I'm so impressed with the features offered by this app! Very professional appearance and easy setup. Five stars for making me look like a pro!

4 Paws Buddha
United States
About 2 years using the app
January 6, 2016

I am just starting it out, but thee customer support has been outstanding so far, and the app pretty easy to use after you get the hang of it.

Rainforest Chica
United States
About 2 years using the app