Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

January 9, 2016

Fantastic app. Exactly what I was looking for. Easy to work with and navigate. Customer service was super fast and extremely helpful. Highly recommend.

Mom And Me Creations
United States
Over 2 years using the app
December 10, 2021

The app has been great to use! What's better is the customer support - Ritchie M is a rockstar and has been so helpful anytime I've had questions! Would definitely recommend using this for your rewards program.

Gratsi
United States
Over 2 years using the app
January 2, 2023

Amazing customer service and app support! Chat feature was fast and helpful, we solve problems fast. Very satisfied.

Bottega Ludica
Italy
Over 2 years using the app
August 23, 2016

So far so good. Will look forward to seeing some returning customers as a direct reflection from the App. Watch this space!

Dot Nz
New Zealand
Over 2 years using the app
Edited January 24, 2017

I had an issue ith my usage & the Swell team went above & beyond to help!

Cassiope Woven
United States
Over 2 years using the app
June 10, 2020

Great app! Good Support! Have started using it since a week. So far so good. Had a question and support answered immediately.

Z-Wave India Smart Home
India
Over 2 years using the app
June 9, 2018

Nice program and functions. Hope for long term use.

Bkk Bespoke
Singapore
Over 2 years using the app
February 26, 2017

Awesome and quick set up I can't wait to see what it does.

Rated Bougie
United States
Over 2 years using the app
October 19, 2021

Set up and customization is extremely easy! I had a few technical difficulties, but the support team is very responsive and was able to help me sort through everything. Thank you!

Paraguas Beauty
United States
About 2 years using the app
June 21, 2016

I'm so impressed with the features offered by this app! Very professional appearance and easy setup. Five stars for making me look like a pro!

4 Paws Buddha
United States
About 2 years using the app