Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

January 6, 2016

I am just starting it out, but thee customer support has been outstanding so far, and the app pretty easy to use after you get the hang of it.

Rainforest Chica
United States
About 2 years using the app
April 25, 2016

Awesome app! Feels like personal service. Highly recommended.

Afroshoppe Ch
Switzerland
About 2 years using the app
April 27, 2021

Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!

Jeff Mack Supply
Canada
About 2 years using the app
Edited November 13, 2023

Yopto offers amazing support and is always willing to go the extra step to make sure things are completed! Extra thanks to Edilyn B. for all her support and assistance - we so appreciate your assistance.

The Facial Room
Canada
About 2 years using the app
July 20, 2022

I was helped with all my issues regardless of the time it took to resolve them. The agents were helpful and courteous and gave me everything I needed. Thank you so much. I appreciate you!

ALittlePeace
United States
About 2 years using the app
December 30, 2016

Such a great user interface! Simple and to the point. Very easy way to drive repeat sales.

Cloud Mob Vapor
United States
About 2 years using the app
Edited May 4, 2016

User-friendly interface with step-by-step video demonstrations on how to add, modify or remove; campaigns, coupons, rewards and more combined with simple and easy formatting and customizable options that helped me match the look and feel for my store to increase brand recognition, drive sales, along with loyalty and satisfaction. I will never settle for simply offering free shipping or monthly discounts again thanks to Swell Rewards. This platform empowers my customers to earn as they shop with a selection of redemption options to tailor their own unique shopping experience and even increase their earning potential by sharing with their friends, family or those in their community about our amazing products.

-Lawrence CEO of Groomed & Grizzly Beard Co.

Groomed And Grizzly Beard Co
United States
About 2 years using the app
Edited August 29, 2016

This is exactly what I've been looking for. I've played around with several other apps, but this does it all - super flexible and I can adjust the look and feel using the same font set as Shopify. And so easy.

Broodoo
New Zealand
About 2 years using the app
January 11, 2023

The functionality of Yotpo is brilliant but their customer service is even better. Zero waiting times, I've used them twice today and both team members (especially Leonard G) showed incredible knowledge, gave fantastic support and above all else, were very patient! I would highly recommend using Yopto, we have Reviews, SMS and Loyalty set up with them and have no interest in looking elsewhere.

ACAI Outdoorwear
United Kingdom
About 2 years using the app
July 18, 2017

I stopped using this last year because it was lacking a few features, but the latest upgrades has made this so fantastic and easy to set up and use - Yeah!

Lijastyle
Australia
About 2 years using the app