Reviews (886)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the seamless integration with the broader ecosystem, enhancing team efficiency and customer satisfaction. They value features like updating loyalty points and integrating rewards email triggers with platforms like Klaviyo. The support team is praised for being prompt and responsive, effectively resolving issues through an efficient live chat feature. Merchants find these aspects beneficial for maintaining smooth operations and enhancing functionality.

May 12, 2025

yotpo team is always super helpful with points codes inquiries!! thank you!!

Boutique Skin Envie
Canada
Almost 3 years using the app
February 19, 2025

John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!

ZANEROBE Australia
Australia
About 2 years using the app
May 22, 2025

John was a great help. Thanks for the good service.

Manucurist UK
United Kingdom
Over 1 year using the app
April 30, 2025

Maritel was a great help. Thanks for the good service.

Manucurist US
United States
Over 1 year using the app
March 6, 2025

their online customer support is very nice, help me a lot to get used to the system

Velotric
United States
Almost 2 years using the app
February 12, 2025

Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.

Lauriebelles
United States
Over 1 year using the app
June 5, 2025

Great customer support from Nyle M

Aromatherapy Associates
United Kingdom
Almost 3 years using the app
May 29, 2025

Nyle M. was very helpful with our query!

Earl of East
United Kingdom
About 1 year using the app
March 3, 2025

John B was so helpful and quick to resolve my issue!

Branch Basics
United States
9 months using the app
May 7, 2025

Great job!

Carve Designs
United States
Almost 2 years using the app