Reviews (2,593)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.

September 30, 2024

Gabriel is efficient and works as fast as he can to help me!

Pashion Footwear
United States
Over 4 years using the app
October 17, 2024

Gabriel was the most helpful and incredibly patient!

Bubble Skincare
United States
Almost 3 years using the app
Yotpo - L&R replied November 1, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

October 16, 2024

Thank you John B and all the other customer service agents. Very helpful and patient.

Hulala Home
United States
3 months using the app
Yotpo - L&R replied October 18, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

September 3, 2024

Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.

Auguste The Label
Australia
Over 1 year using the app
January 8, 2025

John B helped us with kindness and competence.

andar Singapore
Singapore
Over 1 year using the app
November 6, 2024

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !

Forté Pharma
Monaco
8 months using the app
Yotpo - L&R replied November 12, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

October 13, 2024

thank you John B, great help!

Poppy Lissiman
Australia
Over 1 year using the app
Yotpo - L&R replied October 18, 2024

Thank you for sharing your thoughts with us!

December 20, 2024

Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.

True Grace
United States
4 days using the app
November 6, 2024

Josh was friendly and efficient in replying to me.

Snake River Farms
United States
7 months using the app
Yotpo - L&R replied November 12, 2024

Thanks for your feedback, we really appreciate it.

September 19, 2024

Gabriel S. was extremely quick and helpful!

Peach & Lily
United States
About 3 years using the app
Yotpo - L&R replied September 27, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!