Reviews (889)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its integration of Loyalty & Rewards, Email & SMS, and Reviews & UGC, enhancing both business operations and customer satisfaction. Features like loyalty points, referral programs, and syncing with platforms like Klaviyo are particularly appreciated. The support team is praised for their quick and effective problem resolution, with chat support noted as especially helpful for immediate assistance.

February 12, 2025

Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.

Lauriebelles
United States
Over 1 year using the app
May 12, 2025

yotpo team is always super helpful with points codes inquiries!! thank you!!

Boutique Skin Envie
Canada
Almost 3 years using the app
March 6, 2025

their online customer support is very nice, help me a lot to get used to the system

Velotric
United States
Almost 2 years using the app
March 3, 2025

John B was so helpful and quick to resolve my issue!

Branch Basics
United States
9 months using the app
May 22, 2025

John was a great help. Thanks for the good service.

Manucurist UK
United Kingdom
Over 1 year using the app
April 30, 2025

Maritel was a great help. Thanks for the good service.

Manucurist US
United States
Over 1 year using the app
February 5, 2025

John B provided excellent service! He was incredibly helpful and knowledgeable.

AspenClean
Canada
Almost 4 years using the app
February 4, 2025

The customer service from John B is awesome, fixed the problem in 2 mins, thank you!

You & All
Australia
Over 1 year using the app
Edited May 16, 2025

John B helped me quickly with a question I had. I always get good service from the Yotpo live chat and support. Thank you so much for your help!

Ooni USA
United States
About 5 years using the app
May 29, 2025

Nyle M. was very helpful with our query!

Earl of East
United Kingdom
About 1 year using the app