Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

August 7, 2016

Swell has been awesome!! www.elitesurvivor.com

Elitesurvivor
United States
Over 4 years using the app
June 23, 2016

This is the best App available in Shopify, it has increased my reach to new and old customers while allowed me to reward them for their purchases and other interactions with in my store.

highly recommended for store owners.

Positive Energy Luban
Oman
Over 4 years using the app
August 2, 2016

A great app and incredibly helpful team that answered all my questions and helped us get set up!

Www Playfulpromises Com
United Kingdom
Over 4 years using the app
March 4, 2019

Not getting any support. Made sevral request, Shopify has also sent you a CC and still no reply. Do we need to migrate to another Vendor?

The Abbey Collections
Canada
Over 4 years using the app
October 31, 2017

Took all of 20 minutes to set up and implement! Awesome stuff

Imperial Blades Direct
United States
Over 4 years using the app
June 20, 2017

Fantastic rewards app. Very easy to use, and very intuitive. Instructions are well presented. Great feature that you can make your own sort of currency. I just added this app, i'm excited to see how customers respond!

Thumbs up!

Base Camp Supply
United States
Over 4 years using the app
March 19, 2019

Very positive experience with this app so far. I had some troubles on my end and they were very quick to respond and help me resolve the problem. I also appreciate the tiered plan they offer to allow us small shops time to build our customer base before moving up to the next paid tier. There are so many apps I would like to use to build my shop up for simple things that Shopify doesn't offer, but can't afford/justify paying the extra monthly fee at this time. So, thank you SO very much for offering this service for free for the little guys.

TheWoodenFrame
United States
Over 4 years using the app
October 18, 2016

Clean interface and easy to install

My Dreamy Star
United States
Over 4 years using the app
July 8, 2021

Wish the vip tier was available for the lower plans, but other than that it's a relatively simply and easy to use app. Good support assistance as well for the most part

Yu-Be
United States
About 2 years using the app
July 25, 2016

The customization is great, and there are explanations for the different settings! Very user friendly and appealing to the customer.

Tangled Jewelry
United States
Over 4 years using the app