Reviews (2,610)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

December 20, 2024

Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.

True Grace
United States
4 days using the app
October 21, 2024

Thanks John B for your help! Fast and efficient and clear with direction

Evidence Skincare
Australia
About 2 years using the app
Yotpo - L&R replied November 1, 2024

Thanks for your feedback, we really appreciate it.

October 9, 2024

Gabriel was very friendly! Helped me right away with the request I had.

Beehive Meals
United States
Over 1 year using the app
Yotpo - L&R replied October 18, 2024

Thank you for sharing your thoughts with us!

October 9, 2024

I’ve had an outstanding experience working with Gabriel S at Yotpo. He’s been incredibly helpful and proactive in assisting me with setting up our referral program. His knowledge and expertise made the process seamless, and he provided clear guidance every step of the way.

Rokform
United States
2 months using the app
Yotpo - L&R replied October 18, 2024

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

October 22, 2024

Amazing customer support, John B helped me with my concern promptly.

Skipper AU
Australia
8 months using the app
Yotpo - L&R replied November 1, 2024

Thanks for your feedback, we really appreciate it.

October 17, 2024

Gabriel S provided excellent assistance and resolved my issue promptly

PinkCherry.ca
Canada
Almost 2 years using the app
Yotpo - L&R replied October 18, 2024

Thank you for sharing your thoughts with us!

November 6, 2024

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !

Forté Pharma
Monaco
12 months using the app
Yotpo - L&R replied November 12, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

November 6, 2024

Josh was friendly and efficient in replying to me.

Snake River Farms
United States
7 months using the app
Yotpo - L&R replied November 12, 2024

Thanks for your feedback, we really appreciate it.

September 4, 2024

John B, is really helpful and kind supporter! He tried to helped me a lot even our system is troublesome. I would love ask him if I will have some question next time.

MDNA SKIN
United States
Over 5 years using the app
Yotpo - L&R replied November 12, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

October 17, 2024

Gabriel was the most helpful and incredibly patient!

Bubble Skincare
United States
Almost 3 years using the app
Yotpo - L&R replied November 1, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!