Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

July 24, 2024

I had a question about account information, and Alsher C was incredibly helpful in assisting me to resolve the issue. 10/10 would recommend.

686.com
United States
About 3 years using the app
Yotpo - L&R replied August 4, 2024

Thanks for your feedback, we really appreciate it.

November 6, 2024

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !

Forté Pharma
Monaco
8 months using the app
Yotpo - L&R replied November 12, 2024

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

September 4, 2024

I want to express my gratitude to Gabriel for his outstanding support. His assistance has been invaluable, and his help in navigating the complexities has been greatly appreciated. Thank you so much for your dedication and expertise!

Staging - Positive Grid
United States
2 months using the app
Yotpo - L&R replied September 27, 2024

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

November 6, 2024

Josh was friendly and efficient in replying to me.

Snake River Farms
United States
7 months using the app
Yotpo - L&R replied November 12, 2024

Thanks for your feedback, we really appreciate it.

October 23, 2024

John B!very helpful!love yotopo!

CHITA LIVING
Hong Kong SAR
9 months using the app
Yotpo - L&R replied November 1, 2024

Thank you for sharing your thoughts with us!

August 1, 2024

I reached out for help and Maritel S. was so patient and so helpful! I asked a lot of questions and she answered all of them. Thank you!

Redhead Revolution
United States
About 1 year using the app
Yotpo - L&R replied August 4, 2024

Thank you for sharing your thoughts with us!

October 1, 2024

john b and vergian were fantastic support!

cocokind
United States
About 3 years using the app
Yotpo - L&R replied October 18, 2024

We appreciate your feedback, thank you!

October 30, 2024

Wonderful support from Vergian B!

Boody Australia
Australia
About 2 years using the app
Yotpo - L&R replied November 1, 2024

Thanks for your feedback, we really appreciate it.

Edited September 26, 2024

The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!

goodr sunglasses
United States
Over 2 years using the app
July 31, 2024

Technical Support Service is great, thanks Gabriel! Very efficiency!

Lazynoon
Hong Kong SAR
About 7 years using the app
Yotpo - L&R replied August 4, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!