Reviews (889)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its integration of Loyalty & Rewards, Email & SMS, and Reviews & UGC, enhancing both business operations and customer satisfaction. Features like loyalty points, referral programs, and syncing with platforms like Klaviyo are particularly appreciated. The support team is praised for their quick and effective problem resolution, with chat support noted as especially helpful for immediate assistance.

February 3, 2025

I was assisted by John B who was very helpful and knowledgable! Great service!

Mira Fertility Shop
United States
Over 1 year using the app
June 5, 2025

Great customer support from Nyle M

Aromatherapy Associates
United Kingdom
Almost 3 years using the app
January 22, 2025

John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.

RMS Beauty
United States
Over 6 years using the app
May 7, 2025

Great job!

Carve Designs
United States
Almost 2 years using the app
March 3, 2025

John B was helpful and clear. Thank you.

I and love and you
United States
Over 3 years using the app
February 10, 2025

New to YotPo but very satisfied with the level of support. Yoben was terrific!

J&H Tackle
United States
5 months using the app
February 4, 2025

Jeff Q was excellent and helped me with a complex request.

Lea Black Beauty
United States
Over 1 year using the app
April 9, 2025

Maritel was amazing!

Netrition
United States
Over 3 years using the app
December 26, 2024

Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!

FREEBIRD STORES
United States
Over 3 years using the app
Edited June 6, 2025

Rodney D was of great help, really fast and productive!

Olistic
Spain
Over 1 year using the app