Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty and rewards app for enhancing customer engagement by allowing point redemption at checkout and increasing customer lifetime value with features like a rewards bar and referral widgets. They appreciate its customizable options, seamless Shopify integration, and easy transition from systems like Smile.io. The support team is consistently commended for their responsive and efficient service in troubleshooting and setup assistance.
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John B！very helpful！love yotopo！
Thank you for sharing your thoughts with us!
Vergian B. was super helpful and kind! double thumbs up for the good job :)
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Wonderful support from Vergian B!
Thanks for your feedback, we really appreciate it.
John B. with support was great and quickly helped me solve my problem.
Super happy with the platform, support, and all-around experience with Yotpo Loyalty and Rewards.
john b and vergian were fantastic support!
We appreciate your feedback, thank you!
The phone number they list is wrong and for an air conditioning company. Also no live chat.
Hurts our businesses when clients have questions that we cannot get quick answers too.
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!
John B. was fantastic at solving our problem and delivering top-notch service with impressive efficiency. Thanks John!
Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend