Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

April 6, 2021

I just started using the app. I was having some difficulty in customizing some of the features and when I reached out the service was very fast and they helped me solve my issues. Thanks so much for your help.

Comfort Diabetic Shoes
United States
7 months using the app
October 13, 2016

Swell is great and has really taken my business to the next level! I highly recommend!

Worldtellers Clothing Co
United States
7 months using the app
June 13, 2022

Great Customer Service! Rachel A was able to answer my questions and point me to exactly what I was looking for in the app.

RajaniMD
United States
7 months using the app
November 24, 2016

This is quite possibly the best paid APP on Shopify! Even the free version provides a great platform for new business owners to give customers incentives to make return to their store.

Cj5fpv
United States
7 months using the app
September 19, 2023

love it

AllMatters
Denmark
7 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 15, 2020

It is the best Rewards & Loyalty app I have tried. It's easy to use and it looks great on the website. Also, if you have any issue, they are very helpful and they answer in less than 5 minutes! I recommend this app

Tropi Shoes
Spain
7 months using the app
June 4, 2017

so far so good! we will see how it goes now that i have set everything up. Everything is so user friendly and basically pre done! I will keep you all posted.

Troy Manson Signature Socks
United States
7 months using the app
December 17, 2016

Love it best app for customers

Shopgetdirtnasty
United States
7 months using the app
October 14, 2023

very prompt, very professional and easy to work with

Lulu's Body Jewelry
United States
7 months using the app
Yotpo - L&R replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 11, 2016

So far, so good. We're getting sign ups and connecting with our customers. And the customer support is really helpful!

Sproutshell Com
United States
7 months using the app