Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

March 3, 2016

Josh was really quick and helpful answering all the questions I had. Great app thus far. Very good customization features.

Buceplant Com
United States
Over 1 year using the app
December 30, 2015

We have been really happy with the app and the customer service! Highly recommend!

Bbbeanpop
United States
Over 1 year using the app
March 21, 2017

Team Swell is awesome! Called their number and got a call back within 30 min. Dzenita was super thorough in talking through our issue and explaining the finer points of Swell.

Artizara Com
United States
Over 1 year using the app
December 1, 2016

Fab App, and wonderful support team especially Josh, who was so helpful even when he is is USA and I am in the UK

Soy Crumbles Uk
United Kingdom
Over 1 year using the app
June 10, 2016

Great Service and Great App all around!

Hydro Head
United States
Over 1 year using the app
September 12, 2022

The overall experience with the Yotpo app is great. Easy to use, and the dashboard is simple. I also want to shout out to Yotpo's customer service team. I have reached out to the team multiple times for help, and their agent's response to the chat was pretty fast. Their team makes me feel like my question is being well taken care of because the team is willing to spend time investigating the issue.

Broth Inc
United States
Over 1 year using the app
July 19, 2016

Must have App! Trust me you will be amazed on how well it works.

Muscleshop Com Na
Namibia
Over 1 year using the app
September 28, 2021

Chris was super helpful in correcting a processing error on our end. He understood what I needed done and was quick to resolve the issue. Thanks, Chris!

Knix Canada
Canada
Over 1 year using the app
Edited April 27, 2016

Swell is an amazing app to get your business started with. I love that it is free for businesses who are just starting out, and also love that it gives you the ability to grow together. They don't charge you until they see you have the orders to be able to spend the extra money, and that is AWESOME!! Thanks SWELL!!

Update: Customer service is outstanding. Had a problem, and it was attended to in 2 minutes, not 2 hours or 2 days!!

Completevapors
United States
Over 1 year using the app
September 9, 2016

Love this app, works great on my website www.sparklywhitesco.com

Sparkly Whites Co
Australia
Over 1 year using the app