Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

May 19, 2021

I've had two agents help me, Jerrah and one other person. Very beneficial thanks. They were able to help with the module popup, links and other questions I had

JONELLE WILLIAMS COSMETICS
United States
Over 1 year using the app
June 26, 2016

I think my customers will love this! Who doesn't love rewards!

Renewskin
United States
Over 1 year using the app
Edited February 3, 2016

I was looking for a rewards program, and after doing some research I decided to try out Swell Rewards. Boy, am I glad I did! The customer support is awesome and the program just works! I will be using swell rewards for all the stores we manage!

Integrity Automotive
United States
Over 1 year using the app
April 17, 2016

Ecommerce is an amazing journey of connecting to others to deliver what feeds their soul. Swell Rewards has proved to be an extremely useful tool and addition to my site - rewarding people for their interaction in an easy to track and use way is powerful! I recommend Swell Rewards if you are just starting out with your store or if you are looking for a way to energize the connection to your existing clients or activate a new program to attract customers, Swell is perfect.

Chakratopia
United States
Over 1 year using the app
January 20, 2016

Where has this been? I am ecstatic about this app!!! It's great. Easy to install and use. It's perfect for my business. I like to shop where I'm rewarded. So I want to offer that to my customers as well. This app is perfect for rewarding your customers! Lots of options on the free version. Josh is amazingly helpful with any questions you'd have. I had no issues setting this app up. Perfect!

Creations By Tammy
United States
Over 1 year using the app
March 16, 2018

awesome service and even better people behind it! Would recommend to everyone!

Madeincookware
United States
Over 1 year using the app
July 16, 2016

Swell makes it easy for the customers be well Swell. Easy to use interface. will certainly recommend!!!!

Plutominds Llc
United States
Over 1 year using the app
August 20, 2016

Just starting using Swell but so far, so good!

Africanakzoo
United States
Over 1 year using the app
December 31, 2015

We are using this app now and I love it! Looks great on the website and is very easy to understand for the store owners and the customers to keep track of their accounts. It has some nice backend features where you can add reward points. Has easy to use email features to inform past customers of your new program. And those past customers/transactions auto load into this app so no need to worry about past sales. And when it comes to assistance, Josh is very informative and quick to respond via chat. Probably the easiest help session Ive had with any online app. I recommend using this if you want to have a rewards program that is functional, easy to manage, looks great, & has superb service!

Goodwoodz
United States
Over 1 year using the app
December 19, 2022

I’ve only been using Yotpo for a short time but I’ve submitted around 3 requests for help so far. One was complex. And every time they’ve been extremely proactive in helping me resolve any issues (most are just due to me setting something up incorrectly).
They always let you know who is dealing with your request so you feel connected to the business

A Novel Place Bookshop
United Kingdom
Over 1 year using the app