Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

February 26, 2016

Awesome app. Great potential for gaining new customers. Worked great during user testing.

My Bed Covers
United States
Over 1 year using the app
August 29, 2016

Great App! Its very easy to use and customize to match your stores needs.

Rps Tennis Drive
United States
Over 1 year using the app
February 23, 2017

Easy to set up with some pretty fun features.

High Voltage Coffee Tea
United States
Over 1 year using the app
January 15, 2016

I just spoke to some in the chat and they helped us out in a big way, thanks.
The app looks great and is easy to use, I look forward to see what else they come up with in the future.

Parkit360 Trailer Dolly
Canada
Over 1 year using the app
Edited June 14, 2017

The support was great until you're actually a paying customer. Then it dropped off and all but disappeared. Swell never worked on the POS. Support wasn't helpful. Then I downgraded to the free account, my shop qualifies, but I'm still locked out with the app demanding payment and once again support hasn't helped.

Sprout Soup
United States
Over 1 year using the app
January 15, 2018

I just downloaded and starting setting up the program. Will have to see how it goes once set up. Easy to use so far.

Oh So Fancy Holmes Decor
United States
Over 1 year using the app
February 6, 2018

awesome program i will keep using it

Colorfulscales
United States
Over 1 year using the app
Edited January 14, 2022

I was able to speak with Era! His/Her service and product knowledge are beyond excellent. Thank you for saving the day. Continue doing a good job!

Pair Eyewear
United States
Over 1 year using the app
March 11, 2016

Swell is such a great app! Amazing customization for a vital part of a shopping experience! And the customer service is unbelievable. Josh has helped me with any and all questions I've thrown at him, from ridiculous quirks to code issues. Must have!

Encore Active
United States
Over 1 year using the app
October 23, 2019

I added this app to my site today. I had a few issues with the set up and Kerby was absolutely amazing at helping me resolve it.

I'm looking forward to launching the app to all my customers

Thank you!

ZAISO
United Kingdom
Over 1 year using the app