Reviews (2,596)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.
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Great App! Awesome customization features :)
Love this app! So easy to use.
First of all, the support from Swell is amazing. I've always heard back within 12 hours, if not immediately with the online chat. They have always been very helpful.
I have a small business, but the majority of my customers who purchase from me have signed up for my loyalty program. I also have many who have not made a purchase yet who have signed up.
The program has been easy to integrate into my shop. I like the customization for each campaign and reward. They seem to be adding new types of campaigns as soon as they are tested.
Price was another determination for settling on the Swell Rewards Program. Their price - free - for their basic rewards program is obviously a great deal. But even their tiered pricing for the upgraded program is excellent. Being a smaller business I do not have the funds to be spending a lot of something like this, so tiering the cost of the program by order number is beneficial to me.
I look forward to seeing this program grow! Thanks Swell!
Update 10/16:
I continue to use this app. My customers find it pretty easy. I am still happy with the program!
Easy setup. Combines referrals and rewards in one vs. multiple apps running. GREAT customer service. We created and launched a campaign in a few hours. Great integration with Shopify.
I just installed this app for referral program. Still trying to figure out how to make the referral work
Today is my first day using Swell....very optimistic.
Easy to use! I love offering a rewards program to my customers!
Thank you!
It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!
I can highly recommend this app. It has great features.
Erwin helped me a lot.
I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!