Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience by allowing customers to redeem loyalty points at checkout, boosting engagement and customer lifetime value. It features customizable loyalty and referral programs, and integrates with platforms like Klaviyo. The support team is highlighted for their prompt, knowledgeable service, aiding in setup, troubleshooting, and optimization.

Edited January 14, 2022

I was able to speak with Era! His/Her service and product knowledge are beyond excellent. Thank you for saving the day. Continue doing a good job!

Pair Eyewear
United States
Over 1 year using the app
March 11, 2016

Swell is such a great app! Amazing customization for a vital part of a shopping experience! And the customer service is unbelievable. Josh has helped me with any and all questions I've thrown at him, from ridiculous quirks to code issues. Must have!

Encore Active
United States
Over 1 year using the app
October 23, 2019

I added this app to my site today. I had a few issues with the set up and Kerby was absolutely amazing at helping me resolve it.

I'm looking forward to launching the app to all my customers

Thank you!

ZAISO
United Kingdom
Over 1 year using the app
June 28, 2016

Did exactly what it says it does.... very easy and intuitive once you are set up

Stagepass
Canada
Over 1 year using the app
Edited November 17, 2021

Had some start problems, but then we got some great help from support and now the app works like a charm!

Mistore.se
Sweden
Over 1 year using the app
May 28, 2016

Seems to be doing the job :-) https://vauxandjames.co.uk

Paws And Ponies
United Kingdom
Over 1 year using the app
April 18, 2016

SO FAR SO GOOD... EXCELLENT CUSTOMER SERVICE .. A NICE AND EASY SIMPLE TO USE LOYALTY / POINTS REWARD PROGRAM .... WOULD RECOMEND

Treasure On The Wall
United Kingdom
Over 1 year using the app
October 4, 2017

excited to get started with the program. I have to use it before I change the star rating

Gray Penguin Boutique
United States
Over 1 year using the app
June 12, 2016

Our customers are so happy they can earn points in-store + online. Thank you SWELL!

Bikinijunkie
United States
Over 1 year using the app
April 29, 2016

Really smart app. Well done guys!

Joe
www.josephwesleytea.com

Joseph Wesley Tea
United States
Over 1 year using the app